ABOUT KINETIC

KINETIC IT is an Information Technology Managed Service Provider (MSP) based in South Bend, IN. We believe in our ability to positively impact our local business community with passion for providing exceptional customer support and our desire to deliver truly helpful technology.

We believe you want your “stuff” to work and to have quick response times. Your business is counting on strong productivity and technology should add fuel to your goals, not be a drag.

Technology can and should be a strategic advantage for you. This can happen when you have a clear vision and plan for your business. We can help with both- that’s what we love to do.

Our community matters. Better technology applied right can help our Michiana businesses and organizations be more competitive, hire more people, and positively impact our local economy. We love working with our not-for-profit community so they can have great technology too, not just our leftovers.

We’d love to meet with you and hear your story!

Want to learn more about how KINETIC IT can help you leverage technology to put your organization one step ahead of the competition? Complete this one question survey to help us help you!


Our History

Kinetic IT Solutions was founded in 2009 to support our local business community in Michiana. As a locally owned and operated business, we feel strongly that every size business should have the ability to leverage enterprise levels of technology that is geared to fit both the needs of our area businesses and their budgets.

We work with businesses that range in staff size from 2 to 250. Our core mission is to deliver the best technology available to clients in a cost effective manner. We see technology not as just a way to improve productivity and processes, but also a way to reduce overall costs.

Since 2009, Kinetic IT Solutions has grown quickly and continues to expand our client base and staff. We are a group of highly trained and certified Consultants, Engineers and Technicians who are passionate about technology. As we grow, we will always keep our small business focus, 100% guarantee for all solutions,and our drive to keep our client based on our service, not contracts. At Kinetic IT Solutions, you will never have a long term contract to sign. Ever.


Our Team

Adam Ballge

Adam Ballge

Systems Engineer
About Adam
In my spare time I enjoy nerdy stuff like video games, Sci-Fi shows and movies, and building computers. I also spend time riding my motorcycle, shooting firearms, and volunteering with my fiancée at the local theatre designing lights for various shows. I am also working on a bachelor’s degree which eats up a substantial amount of my free-time.
Why IT Matters
I think IT matters because it’s what connects us; it’s part of our lives. People have become so used to being connected to information at all times that it’s become important to keep that connection going. I enjoy being a part of what keeps that connection active and alive.
Timothy Batson

Timothy Batson

Senior System Engineer
About Timothy
I love spending time with my wonderful son. I enjoy spending time with family, biking, and tinkering with technology.
Why IT Matters
I’m excited about technology because it can be a wonderful thing when designed and implemented properly. My passion is learning how to fix problems, understand what caused the issue and either prevent it or create an alert for the future.
Maury Blair

Maury Blair

Senior Systems Technician
About Maury
I am a dad to 6 kids in a blended family. My primary love and devotion is to my family and my faith. I love the outdoors, fishing, hiking, camping, canoeing. I like to participate in obstacle course races, 5 and 10k races. I always enjoy finding new and different ways to challenge myself physically and mentally.
Why IT Matters
IT isn’t just a job for me. I can’t imagine myself doing anything else than what I do. The most satisfying part of my day is when I solve a perplexing problem and tell someone that their issue has been resolved.
Lindsey Downey

Lindsey Downey

Director of Business Development
About Lindsey
Ben and I have been happily married since 2006. We have 2 very active and hilarious boys and a sweet girl that keeps life fun, entertaining, and busy. We love spending time with our family and friends at sporting events, concerts, the pool, and the beach. I also enjoy playing soccer in a women’s league on Sunday evenings.
Why IT Matters
After changing my major in college 4 times I finally chose Business Information Technology with a minor in Computer Science because of my mom. After working on a help desk and being the administrator of a cloud solution over 10 years ago I realized how thankful I am that she “pushed” me in this direction. I truly enjoy building relationships with clients of all shapes and sizes and helping them embrace the rapid pace of changing technology. It makes my role with Kinetic ever changing on a daily basis, which I love.
Ryan Durham

Ryan Durham

Account Executive
About Ryan
I recently graduated (May 2017) from IU South Bend with a B.S. in Informatics / Business Cognate. I have a one-year-old at home (he has 4 legs and lots of fur) named Tinsley. I enjoy spending time with my family, friends, and my pup. I live and work in downtown South Bend, and love all that this area has to offer for both personal and professional aspects of my life.
Why IT Matters
IT has been the driving force behind so many advances in business. It has changed the way business is conducted, making it more efficient, innovative, and profitable. I studied technology and business together in college, and I am enthusiastic about the correlation between the two. Technology is continuously evolving, which means business is too.
Paul Grove

Paul Grove

Engineering Operations Manager
About Paul
I am married, have 4 boys ranging from 14 to 1 and enjoy watching them grow. In my off time I am a volunteer firefighter and ambulance driver.
Why IT Matters
The world of computers and computerized equipment is growing at an un-recordable rate every day, computers are the most influential tools in our lives, they are our present and future. To me, nothing can measure the exponential growth and excitement in the computing industry and where the technology will take us. I love being on the cutting edge of technology and being able to share that technology with our clients.
Brian Halbrook

Brian Halbrook

Senior Helpdesk Technician
About Brian
I enjoy a good microbrew on the weekends. I also run a Minecraft server on VM for our family…I prefer Linux.
Why IT Matters
Let’s be honest here: people break things. I enjoy a good challenge of fixing what was broke.
Jack Hofferth

Jack Hofferth

CFO
Tim Jackson

Tim Jackson

Senior Systems Engineer
Kristy Kruggel

Kristy Kruggel

Office Manager
About Kristy
Mother of 3 wonderful young adults. Happily married to my best friend of 26 years. Love the outdoors, especially water. Enjoy family vacations that involve being outside weather it’s boating in warm weather or skiing in the winter.
Why IT Matters
This company and the people in it have changed my life for the better. I’ve never had the pleasure of getting to go to work and look out for my coworkers “work family” and have them look out for me. This is an amazing group of people.
Jordan McCarty

Jordan McCarty

Help Desk Technician
About Jordan
When I’m not working, I enjoy spending my time playing video games with my friends, watching anime, and hanging out with my bearded dragon.
Why IT Matters
I love solving problems others are having with their computers. If I don’t immediately know how to solve a problem, I thoroughly enjoy researching on how to solve the issue, so that if I or anyone encounters it again, I’ll already know how to fix it.
Timothy Merrill

Timothy Merrill

Senior Service Technician
About Timothy
Raised in Southwest Michigan, and obtaining a CIS degree from Lake Michigan College, I have developed an appreciation for the local community. While not busy with technological pursuits, I enjoy a wide range of activities, from reading books and playing games; to sports such as disc golf and skydiving; to staying involved with the community by volunteering for local humanitarian organizations.
Why IT Matters
IT is important to me simply because technology is consistently consuming more of our daily responsibilities and entertainment. Not only do I enjoy being a member of the IT community and culture, but I truly enjoy assisting people, and IT provides a creative outlet for utilizing my skills while assisting others.
Brenton Millin

Brenton Millin

Service Technician
About Brenton
I’ve been interested in technology since I was about 4 or 5. I would sit on my grandpa’s lap and play with a Commodore 64 computer he had. Then about the age of 8, I built my first computer, nothing fancy, but it was a blast and since that point I’ve been asked to help fix computers and trouble shoot them. When I was starting college, I ended up getting a MacBook Pro computer and that started a whole new interest into the world of Macintosh and been interested in apple products ever since. I am married and have 2 amazing children who are just as interested in computers and technology.
Why IT Matters
In today’s world, technology is what makes things happen from having a connected home, to communication, to medical technology. It is all around us and constantly evolving and it is great to be part of it and with a place that is incorporating it into the world.
Jim Peterson

Jim Peterson

CEO / Principal Consultant
About Jim
My wife and I have two wonderful kids and we all love to swim, bike, and run. I’m a big fan of 80’s rock music and my favorite vacation spot is the Riviera Maya area of Mexico.
Why IT Matters
Great technology can help businesses be more effective in delivering services to their clients and can also help provide a work / life balance to their employees.
Daniel Radkey

Daniel Radkey

Senior Service Technician
About Daniel
I have always loved anything to do with electronics, computers, and technology. I remember playing D&D and Kings Quest on my mother’s IBM 80386 when I was a kid. I was instantly hooked. It was so much cooler than playing Atari games. Telling the computer to “run” at the command prompt after loading up ten 5 ¼” floppies just seemed so cool to me. In May of 2016 I graduated IUSB with a BS in Computer Science so I could combine my love for computers and technology with my career. That very same month my wonderful wife and I had our first child, a beautiful girl. I hope to pass my love for computers and technology along to her!
Why IT Matters
My whole life I’ve been the type of guy that likes to fix things. I’m the last guy to call a repair man, but I know my limits. If I can fix it I will. IT brings a whole new set of challenges, and in my opinion the greatest rewards when you find a solution that works.
Lincoln Robinson

Lincoln Robinson

Helpdesk Technician
About Lincoln
Avid gamer, lover of pizza, technology enthusiast.
Why IT Matters
They say, “time is money” but the former is much more precious than the latter. With technology increasingly dominating our personal and professional lives, making it efficient and accessible is more important than ever and I enjoy being part of the solution in that effort.
Matt Soward

Matt Soward

Senior Systems Engineer
About Matt
I am married with 2 beautiful girls. Me and my wife are both Certified KCBS BBQ judges and spend many weekends of the year judging competitions. I also enjoy sports, video games and watching movies.
Why IT Matters
Being very technical and computer minded at a young age, I.T. came very natural to me. This natural tendency gives me the opportunity to help companies through project management/engineering by implementing the newest technologies and standards. These improvements effect work flow, productivity and the bottom line making the company more successful.
Brian Taberski

Brian Taberski

Senior Service Technician
About Brian
I’m happily married with 3 kids and I love anything electronic. Oh, and I made the Kessel run in less than 12 parsecs.
Why IT Matters
Any structure needs a solid foundation to stand on, and I like to think of IT as the foundation to many of the clients we help in need.
Amy Thompson

Amy Thompson

Technical Support Leader
About Amy
I am a busy mom to my amazing 22-year-old daughter and my extremely active 18,16 and 12 year old boys. We spend a lot of time playing games, watching movies and hanging out with friends. I enjoy reading and listening to music. I love spending time at the beach or going for walks and bike rides.
Why IT Matters
IT is so important in so many parts of everyday life, both work and at home. I know my family relies on it for work, school and fun. Technology can really make or break a business. I am proud to work for a company that provides the best IT service around.
Mike Zickus

Mike Zickus

Senior Systems Technician
About Mike
Loves music, technology, and animals. On a quest to find the best tacos in the world.
Why IT Matters
I’ve always been fascinated with technology since a young age and it’s inspiring to see it evolve. Being part of the Kinetic team is amazing and I’m constantly impressed with the knowledge and abilities my coworkers possess.